(Collection and Use of Personal Information)

LOIHI TECHNOLOGY PTE. LTD. (hereinafter referred to as "the Company") shall protect personal information of users in accordance with the Act on Promotion of Information Network Usage and Information Protection, Personal Information Protection Act. In order to facilitate the handling of complaints promptly and smoothly, We establish and disclose personal information policy below.

User Types

1) Fans

A fan is someone who joins Likey’s membership platform to support a star’s membership content. As a fan you must provide your payment information to our payment processors. You can see the privacy policy for these payment processors on the PayPal, Stripe, and Checkout sites. At this time, Likey does not receive your full card number. Payment processors provide us with a token that represents your account, your card’s expiration date, card type and the last four digits of your card number. If you are required to provide your name and email address to the payment processor, then they also provide us with that information.

We collect and process information about the stars you support, the level at which you support them, what benefits you receive and how often you support them. As a fan, if you select a benefit tier with a physical benefit, then you will provide your shipping information, including phone number, so the star or Likey can ship you the benefit, or provide updates related to the shipment.

2) Stars

A star is someone who creates and provides content for their fans through Likey’s membership platform. To become a star, you must create a page that describes what you are creating and any benefits you are offering. To receive payouts you have to create an account with one of our payment partners: PayPal, Stripe, or Payoneer. We may also require your bank account information to process payouts. You must also provide us with additional information for tax purposes. Depending on your location you may have to fill out a form with some combination of your:

First and Last Name
Address
Social Security Number or Employer Identification Number
Country of Citizenship
Foreign Tax Identification Number
Date of Birth
Your Nonprofit Registration Number, if you are a nonprofit business
Bank Account Information for Payouts
Phone Number

1. Information You Provide to Us.

The Company collects the following personal information at the time of joining the membership in order to provide customers with services such as signing up for membership, fulfilling the contract for service provision, setting the fare according to the service provision.

1) Creating an account, Membership and Member Management

You may also sign up using a third party account (Facebook, Google, Twitter, Apple), we receive information about you from third parties including from other companies such as Facebook, Twitter, Apple and Google. For example, we will get access to information such as your Social Network Service (SNS) account information, email address, date of birth, gender, profile information of your SNS account and your friend list (depending on your choices). You can choose to stop sharing that information with us at any time by going to Facebook, Google, Twitter, or Apple to remove Likey’s access to that account and your ability to log in.

2) Payment Information:

A subscriber is someone who joins Likey’s membership platform to support a star’s membership content. As a subscriber you must provide your payment information to our payment processors. You can see the privacy policy for these payment processors on the Stripe. At this time, Likey does not receive your full card number. Payment processors provide us with a token that represents your account, your card’s expiration date, card type and the last four digits of your card number. If you are required to provide your name and email address to the payment processor, then they also provide us with that information.

Likey offers users the ability to buy “Hearts” which in turn can be used to buy “Gifts”, “Contents of Stars”, “Messages”, “Video-chat” on the Services.
If you buy Hearts, your purchase will be made through your Apple or Google account. Likey does not collect financial or billing information from you in relation to such a transaction. Please review Apple or Google’s terms and notices to learn more about how your data is processed. We do keep a record of the purchases you make, the time of your purchases, and the amount you spend in order to credit your account with the correct value.

3) Communications:

If you contact us directly, we may receive additional information about you. For example, when you contact us for support, we will receive your nickname, email address, unique ID, the contents of a message or attachments that you may send to us, and other information you choose to provide.

2. Information We Collect When You Use Our Services.

1) Location Information: We infer your general location information (for example, your IP address may indicate your general geographic region).

2) Device Information: The following personal information items can be automatically generated and collected while using the Internet service.

IP address, web browser type, operating system version, phone carrier and manufacturer, device identifiers, mobile advertising identifiers, push notification tokens, service usage history, browsing history, improper usage record, geolocation-related data and etc.

3) Information from Cookies and Similar Technologies. We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.

3. Information Collected by Third Parties

The company use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

4. Information We Share with Third Parties

We transfer or disclose your personal information to third parties as described below:

1) Affiliates, subsidiaries and personnel: We share your information with our personnel, including contractors and agents, and other companies in our group, to the extent this is necessary to provide our Service and to fulfil the purposes set out in Section 2 above.

2) Service providers: We also transfer or disclose your information to carefully selected companies that provide services on our behalf; for example companies that help us develop and operate systems for our Service, providers of IT services, security, hosting, analytics, mailing, billing or marketing services. These entities are only authorized to access and use your personal information to the extent this is necessary for them to provide us with their services and they are not allowed to use this information for other purposes.

We can provide your personal information to the following service providers:

Google Analytics

Purpose: service usage behavior analysis

Google Firebase

Purpose: For service usage behavior analysis

Sentry.io

Purpose: Error information analysis

3) Business advisors: We may share, for example, your information with our lawyers, accountants, business consultants, insurers, and auditors, to the extent it is necessary for them to provide us with their services.

4) Government authorities, judicial authorities, regulators or other third parties where required: We will disclose personal information to government authorities, judicial authorities, regulators or other third parties where we have a legal requirement to do so or where we believe this is necessary:

to comply with the law or respond to compulsory legal processes (such as a search warrant, subpoena or court order);

to verify or enforce compliance with the terms and policies governing our Service and to investigate fraud or other unlawful activity relating to the use of our Service or affecting our business, to the extent such disclosure is permitted by applicable data protection laws; and

to protect and defend our rights, property, and the security or safety of our business operations and those of any of our respective affiliates, staff, business partners, our customers or members of the public.

5) Corporate transactions: We may disclose your information to a third party (and their business advisors) in connection with any reorganization, restructuring, merger, acquisition or sale (including in the context of negotiations), dissolution, other transfer of assets, or in the event of a bankruptcy.

6) Other parties with your consent or on your request. In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

7) Any information or content that you voluntarily disclose for posting to the Service ("User Contents") may become available to the public. Once you have shared User Contents or made it public, that User Contents may be re-shared by others. This Privacy Policy does not apply to such public information.

5. How We Use Your Information

The Company collects your personal information as follows. The personal information being processed will not be used for any purpose other than the following. If the purpose of use is changed, we will implement necessary measures such as obtaining consent in accordance with Article 18 of the Personal Information Protection Act. Hereinafter, the home page or the license application is referred to as a "service" hereinafter.

Purpose of collecting and using personal information:allow you to sign in to your account
allow you to support a star’s membership program on Likey
process membership payments and payouts
send merchandise to your shipping address
send you emails relevant to your usage, as controlled by your email preferences
reply to your questions
provide to you existing and enhanced services related to your Likey account
promote your Likey account for greater discoverability
market Likey products and services to you or to audiences similar to you based on your networks and common factors that others have with you, unless you opt out, as controlled by your email preferences
understand how you use the service, and create better tools for stars to serve fans
conduct research and development to improve Likey and develop future products
prevent fraud and abuse on Likey
provide you with reasonable accommodation, if you notify us of a disability

2) Personal information collected includes: login ID, password, email address, nickname, photo, mobile phone number, IP address, device number, service history, geolocation-related data, visit history, Billing information such as account information

3) Retention and use period of personal information: Until withdrawal of business / group service, until completion of goods and service supply, payment settlement, settlement completion

However, if there is a period stipulated by laws and ordinances,

1) Act on consumer protection in e-commerce

Record of indication and advertisement: 6 months

Record of contract or withdrawal, payment, goods, etc.: 5 years

Records of consumer complaints or disputes: 3 years

2) Communication Confidentiality Protection Act

Internet log data: 3 months

3) Electronic Financial Transactions Act

Electronic financial transaction records: 5 years

6. Information We Share with Stars

By becoming a fan of a star, you agree to have the following information shared with that star:

your name and email address, and other profile information you’ve provided
any messages you send stars through Likey
your physical address, city, state, and country
your phone number, when you have signed up to support a star who engages with you via text messages, when you are receiving a benefit that requires shipping, or when you have signed up for event notifications via text
all information about your pledge, including amount and start date, but not your full payment card information
some aggregated and anonymized data about how you use Likey that cannot be linked back to you or to any individual user

7. Your Rights

1) You and your legal representative should provide you with personal information about yourself or any child under the age of 14 who is registered at any time with the contact person (Department: Administration Team, Contact person: E) [email protected]) You can request to view, edit, or cancel your subscription.

2) The personal information inquiry and modification of the member and the legal representative can be made to the person in charge of the personal information management of the company through written, telephone, e-mail, etc., and the company will take action without delay.

3) Accessing, Updating or Exporting the Information in Your Account

You can access and update certain information associated with your account on the settings pages. Additionally, you can delete your account by going to Likey Settings page.

, or export your personal information, by contacting our data protection officer via email at [email protected]

If you request correction of errors in your personal information, we will not use or provide your personal information until you have completed the correction. Also, if wrong personal information is already provided to a third party, we will notify the third party without delay and correct the result of the correction.

4) Deleting Your Account

You may self-initiate a deletion of your account directly at Likey Settings (Login into Likey > My page > Settings > Delete My Account), clicking on the Delete My Account button, and submitting an “Delete” request. Please be aware that this is a final act and cannot be reversed. If you would like to transport your data, please be sure to download your data first, before you delete your account.

5) Verification of Requests

Users maintain password protected accounts with Likey. If you submit a request to exercise your privacy rights, you will be asked to verify the request by logging into your Likey account.

If we are unable to verify your request, then for your protection, we reserve the right to deny the request.

6)Turning off Mobile Notifications

If you download the Likey App you may also receive notifications on your mobile device. These can be disabled in the App settings.

8. Smartphone Application Management

1) If using services via smartphone apps requires the smartphone’s information, the company will inform the smartphone user of this fact and get approval from the user.

2) If you want to change the access authority upon app permissions, go to ‘Setting > Application Manager’ on your mobile phone and make changes there. For more detailed information, review the smartphone app store.

9. Our Data Retention Period

We retain your account information for ten years after your account is last active, unless you delete, or you request us to delete, your account. We may continue to retain some information, even after you delete your account if we are required to do so in order to comply with various laws.

10. Destruction of personal information, Data Retention Period

1) When personal information is unnecessary, such as the elapse of the personal information retention period and the purpose of processing, the company will immediately destroy the personal information without exception.

2) If personal information is kept in accordance with other laws and regulations despite the expiration of the period of personal information agreed upon by the member or the purpose of processing has been accomplished, transfer the personal information to a separate database (DB) Preserves.

3) Procedures and methods of personal information destruction are as follows.

Destruction procedure

The Company shall select the personal information that caused the reason for the destruction and discard the personal information with the approval of the company's personal information protection officer.

Destruction method

The Company shall destroy personal information recorded and stored in the form of an electronic file using methods such as Low Level Format so that the record can not be reproduced. The personal information recorded and stored in the paper document is crushed or crushed by the crusher, I will.

11. Measures to Ensure the Safety of Personal Information

The Company takes the following measures to ensure the safety of personal information.

1) Administrative action: Establishment and execution of internal management plan, training of regular staff, etc.

2) Technical measures: management of access rights such as personal information processing system, installation of access control system, encryption of unique identification information, installation of security program

3) Physical measures: access control to computer room, data storage room, etc.

12. Person in Charge of Personal Information Protection

1) If you have privacy concerns or questions, you can contact our Personal Information Protection officer via email at [email protected]

2) You may inquire about personal information protection related complaints, complaints, damages remedies, etc., when you use the company's service (or business). The company will respond to your inquiries without any delay.

13. Change of Privacy Policy

The Company may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-09-30